Southwest Virginia's only Accredited Association Management Company!


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About Us

Gibson & Associates, LLC provides professional management services for community associations. If you are seeking an Association Management Company that can completely manage your organization on a daily basis, Gibson & Associates has the experience and staff you’re looking for. If your Association is in need of full service management or simply interested in some of our member services such as special projects, reserve studies, Developer transition, accounting only, collections, payroll processing and association education services, we can provide a solution that addresses any of these needs as well. We will customize the services to fit your association regardless of size.

We know that for most owners, their property is more than just a home, it is one of their greatest assets. We take great care and pride in the work we do to protect and enhance the value of your investment. Gibson & Associates has the privilege of managing a diverse variety of properties. Each client will receive personalized service from our professional staff.

Gibson & Associates understands the challenges of serving on a board of directors to control cost, increase property values, and reduce the time commitment of the community volunteers. By understanding your needs and goals we can help you guide your association toward positive results.

Gibson & Associates, LLC.

                                                           Southwest Virginia's only Accredited Association Management Company!

Company Info

  • 2754 Electric Road, Suite D, Roanoke, VA, USA

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COVID Pool Q & A

A community association should always comply with federal, state, and local orders when deciding whether to reopen a pool that has been closed due to COVID-19. Some states may have patchwork reopening plans based on different state and local orders found on their website. If this is the case in your jurisdiction, it is recommended to follow the most restrictive order and continue to follow the CDC social distancing guidelines.

Balancing between what residents want and what the law allows is one of the challenges of community association governance. Some state orders will explicitly lift the closing of pools. However, this is ultimately a board decision once the ban is lifted. It is important for boards to weigh the public health and safety risks of residents when opening pools. It may be difficult to compel a board to open a pool. This decision is up to a board and their credential professional’s discretion. Seasonal markets may need to also be considered when opening pools in certain regions.
Boards should consider, based on their regions, if a pool needs to be reopened for residential use or if it needs to be reopened for maintenance and cleaning purposes.

There are public health risks attached to not reopening certain pools for maintenance purposes. If a pool cannot be reopened for residential use, a board still needs to consider their responsibility to open a pool for maintenance and sanitization purposes.

It important to review any lifeguard company, cleaning company, and insurance company contracts an association may have when reopening a pool.

Many associations are asking residents to sign a waiver to use a pool. However, many associations do not have staff to monitor which residents have signed a waiver. Staffing and enforcement needs to be considered when requiring residents to sign a waiver prior to using the pool. It is difficult to tell if a waiver will fully protect an association from a liability claim.

It is important to consider the CDC social distancing guidelines when reopening a pool. Pool capacity will need to be adjusted to abide by these guidelines. Additional cleaning procedures should be considered by boards for the pool area to mitigate the risk of residents contracting COVID-19. It is important for a board to review their current contracts to see what procedures are covered

Pool staff will vary between associations and their budgets. Associations should consider what procedures a lifeguard who is already employed can enforce and what procedures additional staff may can enforce. It is suggested that furniture is limited to the number of people allowed by federal, state, and local orders or to have residents bring their own chairs to the pool. Some associations are considering advanced reservation periods for residents to enter the pool. When these time periods end, the pool deck should be emptied and cleaned before the next set of residents can enter the pool area. It is also suggested that 6-foot markers be placed around a pool.

Associations are encouraged to have sufficient signage around a pool with new procedures. A board should consider including a disclaimer on their signs stating they cannot ensure COVID-19 is not present on the pool deck.

Safety is always the primary responsibility of a lifeguard. New procedures cannot be given to a lifeguard, if they cannot protect the pool while completing the task.

If a lifeguard or pool staff member contracts COVID-19 and has been at the community pool within two weeks of diagnosis, the board should consider closing the pool for two-weeks and cleaning the vicinity. 

Facilities should be consolidated to makes sure the areas that do reopen have the appropriate amount of staff and budget to follow new procedures. A community may want to consider only having the pool facility opened on certain days during the week.

Some community managers are recommending no pool guests during the COVID-19 pandemic.

It depends on the specific activity, and if the CDC social distancing guidelines can be followed to hold the activity. Water aerobics classes may be able to begin, if participants can be 6 feet apart during the course, where a swim lesson is difficult to hold within social distancing guidelines.